RBI & DPDP Act 2023 Compliant Policy

Privacy Policy

Your trust is our highest priority. Learn how we collect, safeguard, and handle your data with complete transparency and bank-grade security.

Last Updated: July 30, 2026 | Effective Immediately
Executive Summary & Privacy Promise

Trust Loan Solutions ("we", "our", "us") operates as an official digital loan and credit card partner aggregator. We do not sell your personal data. All data submitted via our platform is encrypted using 256-bit SSL protocols and shared strictly with RBI-regulated Banks, NBFCs, and authorized verification bureaus (like NSDL & CIBIL) for processing your financial applications.

1. Information We Collect

To fulfill your requests for personal loans, home loans, business loans, auto loans, and credit cards, we collect the following categories of information:

  • Personal Identification: Name, Date of Birth, Gender, Mobile Number, Email ID
  • KYC & Government IDs: PAN Card Number, Aadhaar details (for verification)
  • Financial & Employment Data: Monthly income, salary, company name, designation, existing EMIs
  • Application Preferences: Desired loan amount, tenure, card type, lender preference
  • Technical Data: IP address, device type, browser information, session cookies

2. How We Use Your Data

Your data is processed strictly for legitimate financial service operations under explicit user consent:

Loan & Card Underwriting Evaluation

Assessing your credit eligibility, EMI affordability, and matching your profile with optimal banking partners.

Instant Identity & PAN Verification

Verifying your PAN status via official verification APIs to prevent fraud and impersonation.

Communication & Support

Sending application updates, reference numbers, sanction letters, and customer support communications.

3. Sharing With Regulated Lenders & Partners

We partner with premier RBI-regulated financial institutions including State Bank of India (SBI), HDFC Bank, ICICI Bank, Axis Bank, Kotak Mahindra Bank, Tata Capital, Poonawalla Fincorp, Unity Small Finance Bank, and InCred Finance.

When you click "Submit Application" or request a loan/card product, you authorize us to transmit your submitted application details directly to our partner bank/NBFC underwriting engines for approval and disbursal.

4. Data Security & Storage

We employ bank-grade security protocols to protect your information against unauthorized access, disclosure, or alteration:

  • 256-bit end-to-end SSL/TLS encryption for all data in transit.
  • MongoDB Atlas cloud storage with strict IP whitelisting & automated data backups.
  • Role-based access controls restricting internal data access strictly to authorized personnel.

5. Your Rights & Grievance Redressal

Under the Digital Personal Data Protection (DPDP) Act 2023, you have the right to request access to your personal data, seek corrections, or withdraw your consent for future communications.

Grievance & Privacy Officer

For any privacy inquiries, data deletion requests, or grievances, please contact our designated privacy officer:

Phone: +91 75420 76049
Address: Trust Loan Solutions, Pan India Operations HQ